Stay up to date with the latest technology trends, news, and tips
Have you ever sent an important email to a colleague, partner or customer only to have it go unanswered for a few days, or even weeks, only to get a reply stating that they were away on vacation? It can be frustrating when people are incommunicado and go away without letting others know. If you
Great customer service is what keeps your customers happy and keeps them coming back. But how and where customer service happens has changed, and businesses today find that much more customer service activity is taking place online. Here are four ways to ensure that your company offers the best customer service – online and off.
A reason Apple products are so popular is that they are generally easy for almost everyone to pick up and figure out how to use. The iPad is no exception, which is why it has quickly become one of the most popular devices out there. One feature that makes Apple products so easy to use
Google recently released a new version of their Nexus 7 tablet computer, commonly called the Nexus 7 2 or the Nexus 7 2013. Here is an overview of the new version. What is the Nexus 7? Google’s Nexus brand of mobile devices are what they consider to be the benchmark devices for their Android operating
When was the last time you watched someone give a presentation and they messed up, clicking the mouse too fast and moving the slides forward, or accidentally hitting a key and messing up the presentation? This can be painful to watch, and even worse to do! Luckily, if you use PowerPoint, there are keyboard shortcuts
Microsoft, along with many other prominent software developers, are starting to realize that in order to stay ahead of the competition they need to cater to mobile users. Until recently, Microsoft has been largely absent from the mobile scene, especially as it relates to Office 365, but this has changed with the release of apps
New threats to the security of our computer systems and networks are uncovered on a near daily basis, which can make it quite a challenge to keep your systems completely secure. That’s why you need to keep abreast of potential new threats and stay up to date with your security software and services. One of
A Business Continuity Plan or “BCP” is the strategy and action of preparing your business for disaster and ensuring that important business functions are still available during a crisis. While these contingency plans are vital and are being adopted in increasing numbers, many businesses still struggle to create a strategy that will actually work effectively.
Most business owners have to keep track of a mind boggling number of computer software product keys. Serial numbers, product keys and registration numbers come in a variety of different forms, such as email messages, printed on the CD/DVD case or on the product box, etc. This information is easy to misplace, and usually seems
April 8, 2014. If your business is still running Windows XP you need to mark this date, and circle it several times with a big red pen. That’s the date Microsoft is pulling support for XP, which means potentially increased security risks, no further help from Microsoft, and ultimately the possibility of increased IT costs.
