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What we are doing about the Meltdown and Spectre security flaws

Here is what WE are doing to address the Meltdown and Spectre global security threats: Performing disciplined patching of everything that we have control over.  This includes any Windows or Mac device that we have a TechCare agent installed on. Monitoring the industry news daily regarding the flaws and risks associated with them. Advising and

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Providence 2012 – Year in Review

The last year brought its share of triumphs and challenges for Providence, and we wanted to take a moment to remember some of the important changes that occurred. The company added several outstanding employees to our staff of IT professionals. Markief Eddins joined us at the tail end of 2011 as a Level 3 Tech.

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Employee Spotlight: Jason Hill, Level 1 Tech

While Jason Hill has only just reached his one year anniversary at Providence, he has already made himself an indispensable part of our team. A glowing example of success in these tough times, Jason made the decision to earn a college degree and find a new field of work after being laid off in 2008.

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Providence is Moving!

After 8 years in downtown Lansing, Providence Consulting is excited to share the news that we are moving our operations center into a new, 3,000 square foot facility located in west Lansing’s Delta Township! Jeff Dettloff, Providence President and Chief Problem Solver, says, “We work hard to provide excellent service and earn the trust of

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Microsoft Office 365 now FREE for Students, Faculty and Staff!

We’ve spent quite a bit of time on our blog crowing about the benefits of Microsoft Office 365, but we just had to share this news. Effective as of March 2012, Microsoft is now offering Office 365 for FREE to students, school faculty, and staff members! Offered as the Microsoft “A2” plan, the free service

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Providence joins Apple Consultants Network

Providence Consulting took another step forward this month by becoming part of the Apple Consultants Network (ACN). The ACN features independent professional service providers and technology consulting firms that specialize in Apple and third-party solutions. To join the ACN, Providence gained certifications on Apple technologies that now enable us to deliver on-site technology services and

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Providence Achieves Small Business Specialization from Cisco

Providence Consulting announced today it has achieved the Small Business Specialization from Cisco. The Small Business Specialization recognizes Cisco resale channel partners that focus on meeting the technology and services needs of small businesses. “We’re very excited about the opportunity to partner with Cisco,” said Jeff Dettloff, President and Chief Problem Solver at Providence. “As

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Providence Now Offering Xerox Products and Services

If you’re a Providence client, you already know all about our responsive and professional IT support services. Did you know that we are also an Authorized Xerox Channel Partner? We offer a range of cutting-edge Xerox products and services, including multifunction printers that can condense all of your printing, copying, scanning, and fax needs into

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Success is Our Business!

Providence Partners with Central Area Michigan Works! to Provide New Employment Opportunities Jason Hill, the “new guy” at Providence, is a glowing example of success in these tough times. After being laid off in 2008, Jason made the decision that he needed to earn a college degree and find a new field of work to

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Still using XP? Might be Time to Plan for an Upgrade

It is inevitable to have to upgrade any kind of software sooner or later. This is now true for Windows XP, as Microsoft has announced a discontinuation of support for the operating system in 2014. Microsoft recommends upgrading to the newer Windows 7 OS, which is something worth considering as early as now. Part of using any sort of software is the inevitable need to upgrade. Most if not all software needs to either be replaced and upgraded as the demands of the market entail more efficient processing of the various data and information a business handles. Such is the case with Windows XP. While many continue to use this proven straightforward operating system, Microsoft has decided to stop support by the year 2014. Microsoft further recommends upgrading to its latest OS, Windows 7, in order for users to continue to receive OS support. While there are some lines of business applications that have not been upgraded to work with Windows 7, most have — and there are alternative approaches. Also, your business needs the security and protection that only a current, up-to-date operating system can provide. We understand that changing your OS will entail some expense, including new licenses, hardware, and some training. Fortunately, these things are designed to help you operate more efficiently and increase your productivity in the long run. But such change will take time, and if you are interested in starting to plan for an upgrade now, we’ll be happy to sit down with you and develop an upgrade process that meets your specific needs.

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