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Android

Changing your Android smartphone’s location settings

Location services or location tracking is a handy feature in your Android smartphone. Enabling it has some benefits; for instance, it makes it convenient for you to find the nearest gas station using Google Maps, allow navigation apps like Waze to calculate routes between destinations, or check in at places on Facebook. But while convenient,

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Apple

Not sure what to do with your new iPad? Start here

Even though Apple devices are less customizable than their Android counterparts, new iPads have dozens of settings to configure. Tackling the most important ones takes only a few minutes if you know where to start. Check out our recommendations for the top five most useful iPad settings. Touch ID The first thing you must change

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VoIP

How softphones improve business performance

When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go. Here are just a few of their benefits for your

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Business

5 Ways your business can benefit from dashboards

Data dashboards have become increasingly popular for businesses. These data visualization tools give you an overview of how your business is performing, and they cater to a wide variety of users, from marketing staff to project managers. Let’s take a look at how dashboards can support your business activities. Marketing insights Your organization’s marketing department

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Windows

Windows 11 settings you should turn off

Do you feel like your online activity is being spied on? That’s because it probably is — but not by cybercriminals as you might think. It’s more likely that it’s your operating system that’s tracking your information. Learn more about Windows 11’s not-so-private settings and how to fix them to ensure your privacy. Turn off

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Security

Understanding fileless malware

Though fileless malware has been around much longer, it only became a mainstream method of cyberattack in 2017. With fileless malware, cybercriminals are able to use legitimate tools and services, such as existing software, applications, and authorized protocols, to carry out malicious activities like unauthorized data retrieval or data damage. Left unchecked, these types of

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VoIP

Keep callers on the line by using these VoIP features

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use

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Microsoft Office

Microsoft 365 Apps admin center: Features you need to know

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities. 

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Business

Here’s why your SMB should consider business intelligence

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much

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Windows

5 Reasons you should hold off upgrading to Windows 11

Windows 11 is the new kid on the block. It looks sleek and modern, and many users are tempted to upgrade to the latest Microsoft operating system (OS). But should you make the switch? Here are five reasons why you may want to stick with Windows 10 for now. 1. Your computer doesn’t meet Windows

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