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Stay up to date with the latest technology trends, news, and tips

CYBER SECURITY AWARENESS MONTH: Sweepstakes Rules

At Providence, we take cybersecurity VERY seriously. We want to educate Lansing on the importance of being aware of the dangers and trends while online. To help us educate for Cyber Security Awareness Month, anyone who helps us spread the word by sharing Providence’s Cyber Security posts will be entered in our weekly sweepstakes!

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Beware of these social engineering tactics

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering. This strategy can be used to steal personal information from unsuspecting

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What’s better with the iPhone XS

Apple recently released the iPhone XS and the iPhone XS Max. These phones replaced the iPhone X, which was released in 2017 but recently discontinued. With every new iPhone iteration, Apple always ups the ante. What makes the iPhone XS better than the ones that came before? Like most Apple smartphones, the iPhone XS is

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Together, we are making a difference!

Providence’s Feed back with Feedback has made an impact in the Lansing community in such a positive way already! Thanks to your participation, Providence has helped provide shelter for 13 people and 39 meals so far in September! We are incredibly honored to have partnered with Homeless Angels to help our local community and see the difference we can make together!

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AI-based productivity coaching from O365

Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees’ work day. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office 365

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Google Assistant tips and tricks

One of the most effective ways to utilize Google search has flown mostly under the radar. If you’re jealous of Apple’s Siri, you may not even realize that you have your own AI assistant sitting in your pocket. Pull out your Android phone because you’ll want to try these powerful Google Assistant commands. Before you

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5 virtualization options for every SMB

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company. So why not start with this simple list of the five most

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4 ways to avoid angry phone calls from clients

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy. If you use internet-based phones (VoIP), here are some tips to

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How to master Microsoft Excel

You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach. You need to compile data

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Quick guide to Windows 10 notifications

Regardless of the app, platform, or operating system, digital notifications are a tricky business. Our devices are overcrowded with software of varying importance, and without proper customization the stream of information can become overwhelming. Thankfully, with the right settings, you can adjust Windows 10’s action center and manage your influx of notifications. Overarching action center

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