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Go pro with 20 Word keyboard shortcuts

Any company that can command a market share of 94% is obviously doing something right. Microsoft has attained this percentage in the word processing market with its many versions of Microsoft Office. The word processor, commonly referred to as Word, is used by nearly all involved in business. To make things more efficient, Microsoft has

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Office 365 offers some great benefits

To stay competitive a company needs to be able to adapt to and change with their business environment. This includes updating computer systems to stay at least somewhat current. Updating systems can be expensive, so many companies are turning to cloud solutions to be able to do more with what they currently have. Microsoft’s Office

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3 different ways to backup your data

Computers are the backbone to almost every company. We use them to conduct business and for storage of data among other things. If something were to happen to the computers, a devastating virus for example, you could risk losing your whole business if you haven’t backed up your data. Here are the three main types

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Employee Spotlight: Kevin Boley, Level 1 Tech

Kevin Boley is one of Providence’s newest employees but he has very quickly made a place for himself within the company. Our customers and staff members appreciate his positive attitude and great work ethic. Kevin worked as an electrician for 13 years. In 2009, his employer was forced to downsize due to the economic slowdown,

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DNSChanger infected could lose Internet

Viruses and Trojans have been infecting computers almost as long as computers have been in businesses. Some are relatively harmless, while others bring entire networks down. One Trojan, DNSChanger, was malicious enough to force the FBI to step in. Users infected with DNSChanger could find that their Internet won’t work after July 9. While the

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Do you find VoIP terminology confusing?

When considering a new telephone system for an office, many small business owners are turning to digital solutions, like VoIP – Voice over Internet Protocol. While researching the systems available, it’s common to come across a number of confusing acronyms and terms that sound outright scary. Have no fear, we’re here to help. Here are

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Online meetings made easy with Lync

Companies no longer operate in a local only location, with technology they can reach customers all over the planet. The same goes for their employees, they can be anywhere with an Internet connection, and still be a contributing and productive member of a team. This is made possible by software like Microsoft Office 365. If

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Are tablet specifications confusing you?

“AMOLED”, “1.2 GHz Snapdragon processor” these are just two specifications that Android tablet manufacturers use to attract customers. To the unwary buyer, these numbers and words sound top of the line when they sometimes aren’t. It’s important, when buying an Android tablet for your business, to be aware of what the technical specifications mean and

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Beware! Your network may not be secure

Everywhere you look business owners are inundated by issues pulling their attention in a multitude of directions. One issue almost every owner has managed to get under control is network security. These businesses are secure from external threats and because of this, believe their systems to be 100% safe, however, they may have missed the

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Why your BCP may not be up to snuff

Respect him or not, Mao Tse-tung had it right when he said, “The only real defense is an active defense.” Businesses have taken this literally and have adopted Business Continuity Plans (BCP) to ensure that when a disaster strikes they are ready with an active plan. Many of them are prepared technology wise, but the

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