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Define: Packet delays

While Voice over Internet Protocol – aka VoIP – systems have become the go-to solution for business telecommunications, they’re not perfect. For the most part, the systems offer better call quality than traditional phone lines, but there are times when you might experience delays and poorer call quality. This is usually caused by what experts

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Define: VoIP terminology

VoIP, or Voice over Internet Protocol, is an increasingly popular telephone system option for many businesses. As with anything tech-related, VoIP terminology is often complex and confusing. Today we offer an overview of 10 terms you will hear when discussing VoIP. POTS – Plain Old Telephone System. This is the term applied to traditional or

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Five great VoIP features

Use of Voice over Internet Protocol (VoIP) phone systems has become more widespread in recent years, but there are many more businesses still using older phone systems. If you are one of these companies, and are curious about VoIP, you may be interested to learn about the benefits VoIP can provide. Here are five features

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5 benefits VoIP can provide

Business telephone systems are a big investment, and can be limited in their functions and efficiency, but they’re something we just can’t live without. Right? Well, maybe not. There is an alternative – Voice over Internet Protocol, or VoIP. VoIP has become a popular option, and could be a viable alternative to existing “old school”

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VoIP comes to Facebook Messenger

One of today’s most popular and arguably most important websites is Facebook. The social media service has almost single-handedly transformed the way we communicate, and how we use the Internet. One of the more popular one to one ways to communicate over Facebook is through the use of the Messenger mobile app. Up until now,

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5 reasons why you should upgrade to VoIP

The vast majority of businesses, regardless of size, location, or industry, have eagerly adopted technological solutions like computer systems and high speed Internet, while modern day telephone systems that take advantage of the newest technologies are often ignored, or made a last priority. While traditional systems still work, they do break down, or at least

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