Business telephone systems are a big investment, and can be limited in their functions and efficiency, but they’re something we just can’t live without. Right?
Well, maybe not. There is an alternative – Voice over Internet Protocol, or VoIP. VoIP has become a popular option, and could be a viable alternative to existing “old school” telephone systems.
Here are five benefits that VoIP can bring to the table.
Since VoIP systems are digital, they offer a host of features and customization that would be difficult and costly to implement in a traditional analog system. For instance, most VoIP systems can be easily configured to route calls to alternate numbers without the need for an expensive switchboard, meaning you can route calls from your office to your mobile phone when you are out. Some VoIP systems can convert voicemail messages into emails, which makes it easier for you to track and reply to these messages.
2. Larger appearance
VoIP systems allow you to have different numbers that can route into one branch. For example, if you have a presence in four states, you can use a local number in each state to give your business a “local” feel, but have those calls automatically routed to a central office. Similarly, you can create multiple numbers for different ‘departments’ that actually get routed to one phone. This can be a great way to make your company appear broader and more robust.
With most traditional phone services, you have to pay extra for features like all display, extra numbers, call monitoring, etc. VoIP systems usually include these features and more at little to no extra cost.
VoIP offers lots of cost-cutting opportunities. Since VoIP uses your Internet connection, calls are not geographically routed. This means that a phone call which would normally be considered long distance is not long distance on VoIP, and this translates to lower phone bills for you. Plus, VoIP systems don’t require the complex infrastructure and wiring that traditional phone systems do, and existing phones can easily be integrated into VoIP systems with a small piece of additional hardware, cutting your costs on new equipment.
5. It’s scalable
It is easy to add numbers and phones to an existing VoIP system. This means that when you hire new employees, you can quickly and easily (often in as little as three minutes) assign them a number and a phone at little to no cost. As you grow, the VoIP system grows with you.
If you are looking to update your current phone system or reduce your telecommunications costs, call us today. We may have the VoIP solution that fits your business needs.