Providence Consulting announced today it has achieved the Small Business Specialization from Cisco. The Small Business Specialization recognizes Cisco resale channel partners that focus on meeting the technology and services needs of small businesses.
“We’re very excited about the opportunity to partner with Cisco,” said Jeff Dettloff, President and Chief Problem Solver at Providence. “As IT consultants, we are always looking for ways to better serve our clients. Cisco products present an ideal complement to and will tightly integrate with the IT technology and services that we offer.
“The Cisco Small Business Specialization was created in response to customer demand for channel partners capable of designing and implementing Cisco solutions purpose-built for the small business,” said Andrew Sage, vice president of Worldwide Small Business Sales, Cisco. “With the Small Business Specialization, Providence has made an investment in obtaining the training, skills and knowledge necessary to play a pivotal role in meeting this growing demand.”
To earn the Small Business Specialization, Providence fulfilled Cisco training and exam requirements. Providence also met the personnel, training, and post-sales support requirements set forth by Cisco.
The Cisco Resale Channel Program provides a framework for channel partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a channel partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates channel partner qualifications such as technology skills, business best practices, customer satisfaction, and pre-sales and post-sales support capabilities — critical factors for customers choosing a trusted channel partner.
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Jeff Dettloff is the President and Chief Problem Solver for Providence Consulting, Lansing’s leading provider of advanced computer services and innovative technology solutions.