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When to use To, BCC and CC

Writing letters are so last century. Can you remember the last time you actually wrote a letter using pen and paper? For many of us, that would be a very long time ago. We’ve switched almost exclusively to email, and for many, this has lead to a communication revolution. While email is fairly straightforward, there

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5 advantages that make OS X 10.8 roar

The latest version of Apple’s OS X – 10.8 or “Mountain Lion” – has been roaring for almost 10 months and until recently, there wasn’t a ‘new’ OS to compare it with. Now that Windows 8 is out, businesses have the ability to compare these two new and different platforms, and businesses are increasingly starting

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Employee Spotlight: Tim Johnson, Level 3 Tech

Tim Johnson is at once Providence’s newest employee and a familiar, friendly face to our clients. Tim started with Providence in 2007 and was with the company for over four years, long enough to earn himself the title IT Guy, short for “Incredibly Talented.” But in late 2011 Tim left the company to pursue a

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Is your Mac as secure as you think?

Security has been the single biggest IT-related issue of the past year. There have been a number of high profile security breaches and malware attacks that have had users and companies wondering just how safe their data really is online. Characteristically, Mac users have been quick to scoff at their PC-using colleagues because they believe

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Three ways to get devices talking

There are a wealth of technical devices out there to chose from, so many that it can be a chore to figure out which platform makes the most sense for your organization. You must take into account whether a new system or device will work with an established system, how you are going to access

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Five common mistakes made on LinkedIn

LinkedIn is a great tool for grownups and professionals who would like to connect with like-minded colleagues on a social network. Many companies and professionals use it to find information, post jobs, and generally fortify their professional online reputation. The only problem is, many professionals aren’t utilizing all LinkedIn has to offer. Below are five

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