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Quick recoveries with external IT support

Small-business owners with limited financial resources have to manage their office IT on their own. Although this might work for a while, it can grow into a massive problem when the business starts expanding. At that point, you’ll want to focus on that expansion, not repairing tech problems. This is where external IT support comes

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What to expect from the Android P update

Before releasing new features for public use, Google previews their products to businesses and early adopters. Recently, the company unveiled an early version of Android P, and the new features are already turning heads. Let’s take a closer look at the big changes. Indoor positioning If you’re having trouble finding your way around a huge

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Hypervisors: potential risks and threats

The virtualization trend is still going strong, offering businesses streamlined resource management and massive cost-saving potential, but just like every technology, it has its fair share of security risks. In fact, a virtualization solution is only as secure as the hypervisors that support it. What is a hypervisor and what are its risks? For those

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Top 4 benefits of call recording

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve

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MC3 Cyber Situational Awareness Message (SAM) – Phishing incident targeting payroll

[img src=”/wp-content/uploads/sites/1097/2018/03/blog-img-mc3-cyber-situational.jpg” class=”aligncenter”] Overview: The Michigan Cyber Command Center (MC3) is aware of multiple incidents in which phishing campaigns were used to obtain user account credentials. Once this information was obtained, malicious actors accessed employee payroll accounts and rerouted payments to another financial account. In one of the more recent incidents, hospital employees were targeted.

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How to optimize Office 365

Out of the hundreds of Office 365 tools available to you, you’re probably using only 10-15% of them. This could be due to a lack of training or an unfamiliarity with some of the advanced options available in Word and Excel. But it’s easy to optimize your Office 365 investment by learning more about the

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What’s causing slow Windows 10 updates?

All Windows 10 updates come with security fixes, exciting new features, and other assorted improvements, so it’s extremely important to install them as soon as they become available. Unfortunately, the updates’ downloads can take ages, and there are several reasons why this happens. Why do updates take so long to install? Windows 10 updates take

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Equifax finds more users hit by major breach

Everyone thought the worst was over when credit-reporting agency Equifax revealed that the credentials of 145.5 million people in the US were leaked. However, the company recently discovered that there are more victims from the major breach. Here’s everything you need to know. What happened? On March 1, Equifax reported that the names and driver’s

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