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Should you consider adopting new phone systems for your business? To help you decide, we’ve defined the various types of phone systems, their different life cycles, and technology options in the past and the present. Different phone systems Today’s businesses still use landlines to connect with various stakeholders, such as customers, investors, and suppliers, to
Microsoft Workplace Analytics is a cloud-based service that allows organizations to assess employee performance using data gathered from Office 365. This enables business leaders to identify inefficiencies in how tasks are carried out, and then come up with a strategy for eliminating these in order to increase productivity. How does Workplace Analytics work? A paid
Hurricanes are a common occurrence in many parts of the United States. Not only do they destroy property and endanger lives, but they can also disrupt your business’s operations. In this blog, we offer tips on how you can ensure fast access to your data following a disaster and immediately get back to business. Determine
Microsoft Exchange is one of the most utilized email server services in the world. The service typically requires additional in-house infrastructure, but many businesses use a cost-saving workaround called hosted Exchange. Read on to learn more about it. What is Microsoft Exchange? Microsoft Exchange is a messaging system that offers businesses a number of services,
Some of the most well-known companies in the world, including Sony Pictures, Home Depot, Adobe, and eBay, have been victims of cyberattacks. While major corporations like these are high-profile targets for hackers, small- and medium-sized businesses are not exempt from data breaches. And because it may be difficult or impossible to undo any damage caused
You can use Wi-Fi to transfer files between your Android phone and your PC or Mac, but it’s useless if your internet connection is unavailable or unstable. Thankfully, there’s another option: your trusty USB cable. Read on to find out how to use it to move files between devices without a hitch. To start, you’ll
Like it or not, there will come a time when your once lightning-fast Mac computer can no longer meet modern computing demands. When this happens, you’ll face the following dilemma: should you stick to your current Mac computer or purchase a new one? To help you make this decision, we’ve listed several signs you need
Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically
More than just offering apps and cloud services designed to boost productivity, Microsoft 365 also provides robust security tools for protecting data from loss and theft. Make the most out of these tools and ensure data security by following these tips. Take advantage of policy alerts Establish policy notifications in Microsoft 365’s Compliance Center to
Investing in new IT tools is one of the best ways to improve your business’s efficiency, data security, and ability to serve your customers. But it won’t always produce the outcomes you want if you go about it haphazardly. When purchasing new technology, make sure to avoid these mistakes. Spending without finding the perfect fit
