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Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through.
Cygnus Systems, a recognized leader in managed IT services and solutions, is proud to announce it’s merger with Providence, a respected Michigan-based MSP known for its commitment to making technology easier for organizations across the region. This strategic move marks a significant milestone in Cygnus Systems’ long-term growth strategy – one focused on expanding regional
Security should be a top priority on Windows PCs, but it doesn’t have to be complicated. This article outlines 10 practical ways to protect your devices from common threats, ensuring robust protection across the board. Use stronger passwords Passwords are often the first and easiest target for cybercriminals. If yours are short, simple, or reused
Discover essential best practices for effectively securing your mobile devices, from using strong passwords to using virtual private networks (VPNs) and keeping apps up to date. These simple steps can prevent costly data breaches and keep your company’s sensitive information safe from cybercriminals. Strengthen device security with strong authentication A strong password, a PIN, or
Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes
As summer winds down, Microsoft continues to roll out updates that help businesses stay productive, secure, and connected. August’s updates focus on improving meeting efficiency, enhancing mobile security, and simplifying email workflows. Here’s what’s new: Microsoft Teams: Keep Meetings on Track Countdown Timer for Teams Meetings A new countdown timer is coming to Teams meetings,
As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade. Business IT systems are foundational to success. Yet, many
Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct
Cyberthreats are everywhere, and Macs are common targets. To keep your device and data safe, you need to choose the right anti-malware software. In this quick guide, we walk you through the most important features of antivirus solutions and provide recommendations on the top software options for 2025. Do Macs need anti-malware software? Macs are
VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions. VoIP theft of service: What it is and how it works VoIP
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