Boost revenue by implementing reliable CRM

As a business owner, you know that gaining and growing a solid base of loyal customers is crucial to the success of your venture. Therefore, the effectiveness and reliability of your customer relationship management (CRM) system will determine how far your company will go. Imagine buying a product, and it breaks the first time you […]

Small- and mid-sized businesses need cybersecurity

If your company has recently suffered from a data breach or a ransomware attack, then you know how costly it can be. You lose not just hundreds of dollars but also the reputation you’ve built through the years. That’s why you need cutting-edge cybersecurity solutions to protect your business from ever-growing cybersecurity threats. The good […]

What you can expect from the Windows 10 October 2020 Update

The Windows 10 October 2020 Update, or Windows 10 version 20H2, is rolling out to billions of users worldwide, offering a number of small but important improvements to your PC. Here are some of the features you can expect from the latest Windows 10 update. Start menu’s new look The Start menu gets a makeover […]

Changing your Android smartphone’s location settings

Location services or location tracking is a handy feature in your Android smartphone. Enabling it has some benefits; for instance, it makes it convenient for you to find the nearest gas station using Google Maps or check in at places on Facebook. While convenient, there are some risks in allowing the apps on your phone […]

Adopting VoIP is a great way to future-proof your company

Total immersion into tech is increasingly becoming a requirement in today’s business landscape. But despite this, many companies still use legacy phone systems. It would be smart to move on from outdated communications platforms and embrace a flexible, future-ready solution: VoIP. Different phone systems Phones have come a long way from analog landlines. Nowadays, many […]

Microsoft rolls out new admin capabilities

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan tasks that IT administrators have had to accomplish in the past few months due to the pandemic. And they had to accomplish all of these within an expedited timeline. To say that they are the unsung heroes […]

Why business continuity plans fail

Even the best managed IT services provider (MSP) can overlook certain business continuity plan (BCP) details. This is why businesses should always be on the lookout for the following pitfalls of BCP to ensure that the plan works as it should. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when […]

Keep your data safe with Windows 10’s built-in backup features

Businesses rely on computers for their daily operations, so succumbing to a ransomware attack is devastating. Ransomware blocks access to all data, which can result in financial losses and the company closing down temporarily or permanently. Windows 10 offers built-in tools and cloud storage options so you can come out on the other side of […]

Everyone’s role to play in proactive cybersecurity

As IT security consultants and managed service providers, we are business partners who provide clients with enterprise-level IT. We specialize in overwhelmingly intricate technology and keep ourselves abreast of the latest cybersecurity developments. However, as with all partnerships, you have a role to play, too. Here’s how you and everyone in your team can play […]