Kind words from some of our favorite customers.
Scary Internet Stuff seminar was Priceless!
Just a quick follow up email, after the "Scary Internet Stuff" seminar... The information presented was "priceless". I am glad I heard it before I became a victim.
Love your Security Awareness Training Program!
I find the regular exposure to your Cyber Security Awareness Training modules very valuable. … I appreciate the convenience and accessibility of this training program. The parity between training attacks and learning modules is also a nice touch (e.g., CEO phishing attempt coincided with the CEO fraud module).
I wanted to let you know how much I love working with Providence, and I appreciate all you and your team do for us.
I want to make sure you are aware that I truly appreciate how patient and professional everyone is on your end.
As always, your personalized professionalism always exceeds my expectations!
Never left "Needing More"
Every time I work with you I am reminded how WONDERFUL your staff at Providence is. There is really no comparison. Whomever does your hiring there, I assume that Jeff probably hand selects all his employees, please pass on that he is doing an amazing job and the culture of professionalism with just the right amount of personalization to build a friendly relationship with the client base really outshines all the rest. I have never hung up the phone after being on a call with one of your employees “needing more” . I hope that makes sense. Everyone there that I have dealt with makes sure I am satisfied before ending the call.
Providence Consulting’s security awareness training is relevant for everyone within your organization, from the most experienced technological staff members to the luddites of your workplace. The subject matter is relevant for today's cyber security threats, the tools they provide are easy and intuitive to use, and their staff is extremely attentive after the sale.
Quick and efficient service as always
Keep Up The Good Work!
Both Jason's are great when it comes to helping me with my computer. Summer is always polite......Keep up the Good Work....
Prompt & Professional!
You guys are fantastic. Very prompt and professional. Thank you.
Service Was Fabulous!
Anthony was very approachable, efficient, and thorough. Kevin set up all 4 of our computers without any major hiccups. Service was fabulous and we appreciate such a high level of customer service!
Friendly & Professional!
Jason was friendly and professional. I appreciate how quickly he tried to contact me and followed up to make sure my issue was resolved. Summer was also wonderful and also made sure that things were handled quickly. I'm not very good with computers but both Summer and Jason made things very easy! Thank you both!
What you did - magic!
First-rate technical assistance just when we needed it. Thanks so much, Providence!!
Love Working With Providence!
You guys did great. I can always count on the techs to help me out….Love working with them.
Not only did the tech fix the problem, he gave me written instructions and a video so I can fix the problem myself when it happens again. Above and beyond, thanks Providence!!
You’ve been helpful beyond compare – and I am so grateful that you always have our backs! When I first arrived I didn’t know about Providence, so I assumed I had to figure everything out on my own. After being extremely challenged my first several days, I remember saying to Tim – “Do I have to rely on Google for all my training”? I was exasperated!! He looked at me and smiled saying, “No, that’s what we have Providence for. Give Summer a call, she’ll help you out.” Well, friend – you did indeed! And, Jason – your assistance has been exemplary. You’ve been able to teach “an old dog new tricks” and that is not an easy task! I can’t even tell you how thankful I am for your thorough way of explaining things to me – and your availability! THANK YOU FOR ALL YOU’VE DONE FOR ME THIS YEAR. WE ALL THINK YOU’RE THE BEST.
I am speaking for each one of us at MHPCO; overall we could not be happier in the way that your company makes us a priority. Even though there have been some frustrations with the process of our company merging data, computer systems and the usual everyday office situations with replacing old technology with new technology; MHPCO is extremely pleased with the dedication and loyalty to meet and exceed our expectations from Providence. In fact, we trust the Staff at Providence so much that we entrusted them to supply us with a new printer/scanner/fax system in our office and rid of all other contracts. Not only do we trust and respect your knowledge and service, but know that you will respond to our needs as if each situation is urgent. It’s what anyone who ever runs a business could ask for. Thank you, Providence.
Highly Recommend Providence!
Providence is able to take care of both the routine IT tasks and bring forward-thinking strategic opportunities to our attention that may have been overlooked in the past. We highly recommend Providence Consulting to organizations looking to maximize their IT resources. The transition from internal to external IT support was smooth, and all of their staff serves as a part of our team as well.
Prompt & Efficient!
Your team is wonderful to work with, very prompt and efficient! Really enjoy Jason Hill. Any of my contacts with him have been very positive, and he always gets the job done.
Wow! Do you all train at Jimmy John's? 😉 That was freaky fast. Thank you!
Delivering Peace of Mind!
Thank you so much for your kind way of making us feel special. Your company definitely is a service we could not be without. The peace of mind and quality of service you provide is indescribable. We are very fortunate to have you.
Your office continues to do an A+ job on everything you do for us. 3 spams TOTAL since the change, compared to 145 the day before. Thanks a Million.
Making Technology Easier!
Thank you for being proactive and for making technology easy!
Appreciate Your Expertise!
Since we began working together we've been very appreciative of your expertise and respect for our goals and concerns. We went through a major overhaul of our system this year and your work was excellent - the system works great and your help is always there when we call. From our perspective, Providence has been a great partner and we look forward to working together in the upcoming year. Thanks!
Relentless Goal Oriented Staff!
A company that strives to provide the best possible solutions and service. Relentless goal orientated staff, who arduously leaves no rock unturned to ensure customer satisfaction; before, during, and after the sale.
Above & Beyond!
I love working with the entire staff. They have all gone above and beyond the call of duty when it comes to customer service, response time, product knowledge and technical support.
Always a Prompt Response!
Always a prompt response when a problem occurs. Suggested resolutions, workarounds, and improvements are thoughtful and well researched.
Knowledgeable & Responsive!
They are very knowledgeable and responsive. We are all so busy so it's nice to know they value our time and the importance of being responsive to our customers as well. As a non-profit organization I value their skills yet have limited funds to avail ourselves to all their resources.
More Than Satisfied!
We have been doing business with Providence Consulting since 2004 and have been more than satisfied with their level of service and expertise in regards to information technology and business consulting. They are willing to give the extra effort to take care of our technological needs with a minimum of disruptions to our work force. They do what they say they are going to do!
Proactive and Knowledgeable!
I've worked with IT consultants for many years and I appreciate how proactive and thorough Providence consultants are. They are extremely knowledgeable and conscientious, always being mindful of what's best for our association and not their bottom line. They work diligently on making sure our data is protected, and that there is a recovery process that could be implemented in the event of a loss or disaster. Their work-tracking mechanism is superb, taking the guesswork out when it comes time to pay the bill. There is no question that they’re experienced and dedicated to providing top-notch service.
I have worked with 3-4 other IT companies, and spent lots of money with little results. Providence came in and solved my initial and ongoing problem, and for no cost to me did a complete analysis of my existing network, making valuable recommendations for current and future actions. I'm sold!