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How SMBs can prevent VoIP eavesdropping

As a business owner, you should be aware of the different cyberattacks that your company faces. One of these is voice over internet protocol (VoIP) eavesdropping. As cybercriminals constantly find new ways to infiltrate your business and steal critical data, now’s the time to implement the proper defenses for your VoIP phone systems. Change the

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How Office 365 deals with phishing attacks

Microsoft not only builds robust productivity solutions for its customers, but it also prioritizes their security above all else. This year, the company invested a lot of money to protect Office 365 subscribers from increasingly sophisticated phishing scams. Read on to learn more about what they did. Effective anti-phishing solutions must be able to recognize

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Cortana commands everyone should know

Not yet using Microsoft’s voice-activated personal assistant, Cortana? You’re missing out on some beneficial, hands-free functionality, like launching applications, making dinner reservations, and more. Try the following commands to make the most out of your virtual assistant. Hey, Cortana Before asking her to do anything, we need to get Cortana’s attention by clicking or tapping

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What exactly is proactive cybersecurity?

Most managed IT services providers (MSPs) promise “proactive” cybersecurity consulting. Businesses large and small embrace the idea of preventing cyberattacks and data breaches before they happen, and MSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity means, so let’s take a minute to go

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6 Tips to keep your Mac computer safe

Although it is important, security is something that some Mac users overlook. That’s fine if all you do is watch YouTube videos or experiment with Photo Booth, but not if you use your computer for day-to-day business operations. Prevent internal and external threats from harming your device with these tips.  The basics First, let’s start

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Reasons your business needs CRM software

Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference. Here’s a handful of reasons to make the switch. Grows

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Optimize Windows 10 with these steps

Although Windows 10 is packed with wonderful new features, it’s far from perfect. Users have complained about storage, connectivity, and update issues, among other things. If you’ve encountered any of these issues, no need to panic. We have listed down five simple fixes to the most common Windows 10 problems. 1. Less storage space When

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Explaining the basics of app virtualization

Many IT professionals believe small- or medium-sized business (SMB) owners should leverage the benefits of application virtualization. Some SMB owners, however, are confused with what it can do for them. Here’s a brief guide on what you need to know. What are non-virtualized apps? To understand app virtualization, first you need to understand how non-virtualized

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VoIP security tips for SMBs

SMBs are steadily transitioning from traditional phone services to VoIP solutions for team collaboration. Since VoIP threats don’t make headlines as often as cyberthreats like ransomware and phishing, not everyone knows how to combat them. Here are five tips to secure your company’s internet-based communication devices and services. Since the majority of VoIP services involve

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